Warehouse Returns Processor – Rug Inspection & Quality Control-Houston, TX 77016

Pay: Ranging from $15 $17 an hour based on experience

Location: Houston, TX 77016

Shift: 1st Shift Monday through Friday, 8:00 a.m. 4:30 p.m. (may vary depending on operational needs)

Job Type: Full-time | 40 hours per week

Job Description

Our client is seeking a dependable, detail-oriented individual to work as a Warehouse Returns Processor at their rug distribution warehouse in Houston, TX 77016.

This position focuses on receiving, inspecting, evaluating, and processing returned rugs to determine whether they can be resold, repackaged, or removed from inventory.

The ideal candidate will have experience in warehouse operations, returns processing, inventory control, or quality inspection, along with excellent attention to detail and the ability to accurately identify product defects and discrepancies.

This is a physically demanding, hands-on warehouse position involving frequent lifting, bending, kneeling, squatting, unrolling, rolling, packing, and unpacking rugs weighing between 5 and 55 lbs. throughout the workday.

Job Responsibilities Include but Are Not Limited To:

This job requires you to have your own reliable transportation to get to work every day.

- Receive, unload, and process incoming rug returns from customers and shipments.

- Unroll and thoroughly inspect returned rugs for damage, stains, defects, wear, or other quality concerns.

- Compare the actual condition of returned rugs against customer-reported defects and return reasons to verify accuracy.

- Identify and document discrepancies between customer claims and actual product conditions.

- Evaluate returned rugs to determine whether they meet company standards for resale, repackaging, or disposal.

- Re-roll, fold, repackage, and prepare approved rugs for resale, storage, or shipment.

- Separate damaged or unsellable merchandise for disposal according to company procedures.

- Use RF scanners and Warehouse Management Systems (WMS) to track returns, update inventory records, and document product conditions.

- Verify product quantities, labels, and return documentation to maintain inventory accuracy.

- Handle rugs weighing between 5 and 55 lbs. safely and efficiently throughout the day.

- Perform repetitive physical tasks, including bending, kneeling, squatting, twisting, lifting, and getting up and down while inspecting rugs.

- Assist with loading, unloading, sorting, organizing, and moving merchandise throughout the warehouse.

- Maintain a clean, organized work area in compliance with company and OSHA safety standards.

- Perform other warehouse duties as assigned by supervisors or management.

Job Requirements:

- Previous experience in warehouse operations, returns processing, inventory control, shipping/receiving, or quality inspection preferred.

- Strong attention to detail and the ability to accurately identify product defects, damage, and inconsistencies.

- Ability to compare customer-reported issues against actual merchandise conditions.

- Good judgment when evaluating whether returned products are suitable for resale.

- Must be able to stand, walk, and perform physical labor throughout the entire shift.

- Must be comfortable repeatedly lifting, carrying, and moving rugs weighing 5 to 55 lbs.

- Must be comfortable frequently bending, kneeling, squatting, twisting, and getting up and down throughout the workday.

- Ability to perform repetitive tasks such as unrolling, rolling, packing, and unpacking rugs.

- Must be comfortable working in a fast-paced warehouse environment while maintaining accuracy.

- Basic math skills for inventory counting and product verification.

- Knowledge of WMS (Warehouse Management Systems) and RF scanners preferred.

- Forklift or pallet jack experience is a plus, but the majority of work is performed manually.

- High school diploma or GED preferred, but not required.

- Ability to work independently and maintain productivity.

- Must have reliable transportation.

- Must be able to pass a drug screening and background check.

Work Environment:

- Active warehouse setting with frequent physical activity and manual handling of rugs.

- Regular lifting and handling of merchandise weighing between 5 and 55 lbs.

- Frequent standing, walking, bending, kneeling, squatting, and repetitive movements.

- Continuous inspection, unrolling, rolling, and repackaging of returned merchandise.

- Regular exposure to noise, dust, and varying temperatures.

- Must follow all company safety procedures at all times.